Privacy Policy
Last updated: November 12, 2026
This Privacy Policy explains how The Laundry Barn, operated by Impact Laundry LLC (“Laundry Barn,” “we,” “us,” or “our”), collects, uses, and shares information when you use our laundromat, wash & fold, and dry cleaning drop-off services, visit our facility, or use our website (thelaundrybarn.com). By using our services, facility, or website, you consent to the practices described here.
Information We Collect
- Contact and account information: name, phone number, and email address when you place an order, sign up for services, or contact us.
- Service information: items you drop off, service preferences and instructions, and order history.
- Payment information: processed by our point-of-sale and payment providers. We receive payment confirmation and limited card details (such as card type and last four digits); we do not store your full card number.
- Communications: the content of your calls, texts, emails, and messages to us.
- Facility recordings: our facility is monitored by security cameras for safety and security; video recordings may capture your image while on the premises.
- Website data: IP address, browser type, pages viewed, and similar usage information collected automatically through cookies and analytics tools (including Google Analytics).
How We Use Information
We use information to provide wash & fold and dry cleaning drop-off services; process payments and manage accounts; communicate with you about orders and customer service; send service messages, review requests, and marketing communications; maintain the safety and security of our facility, customers, and staff; operate and improve our business, website, and services; and comply with legal obligations and protect our rights. We may also use information in aggregated, de-identified form for any business purpose.
Text Messaging and Marketing
By providing a phone number or email, you consent to receive service-related and marketing calls, texts, and emails from us and our service providers. Message and data rates may apply. Opt out of texts by replying STOP and of marketing emails by unsubscribing. Consent is not a condition of purchase.
How We Share Information
We do not sell your personal information for money. We share information with: our affiliated businesses under common ownership; service providers that help us operate (including our point-of-sale provider, dry cleaning partners that process dropped-off items, payment processors, website hosting and analytics providers, and communications tools), which may use it to perform services for us; parties to a sale or transfer of all or part of our business; and authorities or others when required by law or to protect rights, property, or safety. Security camera footage may be shared with law enforcement in connection with incidents at our facility.
Cookies
Our website uses cookies and similar technologies to function and to understand usage. You can control cookies in your browser settings; disabling them may affect site features.
Retention and Security
We retain information for as long as we deem necessary for business, record-keeping, tax, safety, and legal purposes. We use reasonable safeguards, but no system is completely secure and we cannot guarantee absolute security.
Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us; we will honor requests except where retention is required or permitted by law or needed for legitimate business purposes. Opting out of marketing does not stop service-related messages about your orders.
Children
Our services are not directed to children under 13, and we do not knowingly collect information from them.
Changes
We may update this Policy at any time; the posted version controls, and continued use of our services constitutes acceptance.
Contact Us
The Laundry Barn (Impact Laundry LLC)
1501 N Lynn Riggs Blvd, Claremore, OK 74017
Phone: (918) 341-2690
Email: info@claremoreselfstorage.com